Terms & Conditions

Terms & Conditions 

Copyright

Woodland Blocks will refuse to print any image we feel does not comply with copyright laws or does not comply with our general moral and ethical principles. Woodland Blocks respects copyright laws, and your images will never be sold, printed or used by us in anyway without your written consent.

File storage

All images that are received via the website uploader will be held for your convenience for a period up to 30 days.  After that time, all files held are permanently deleted. Our file uploader should never be considered back up of your files. 

Returns and Refunds

We want you to love your blocks and products. If you are unhappy for any reasonable reason*, we will provide you with a full replacement or a full refund. No hassle, no problems.

Please contact us to arrange a refund or replacement. We may ask that you return the unsatisfactory items (we’ll pay for the shipping of course).

If you request a refund, we’ll credit the card or account you used to place your order. If you request a replacement, we will arrange for you to reorder the original items at no charge.

 

The Obvious Stuff That Professional Photographers already know...

*This guarantee doesn’t apply if you provide the wrong file,  or a file that has errors or incorrect colour.  We will print the files that you provide. If there is an obvious error with the file, we will try to contact you to check it out. 

Our printer has world class colour management software to ensure that your file is printed exactly as it is supplied. Our printer regularly prints award winning images for some of the country's top professional photographers, and has no issues with colour management. Despite this, very rarely someone may view a slight difference between their print and their screen. There are numerous variables that can cause this difference, including screen type, its age, calibration, quality of calibrator, viewing angle, ambient editing light, etc etc...

All artworks and prints will fade if left in direct sunlight over a long period of time.

Customer Agreement & Conduct

By ordering from Woodland Blocks, you agree to:

 

Disclaimer of Guarantees

Woodland Blocks does not guarantee any of the sites contents and your satisfaction of use of the website. All precautions are taken for the site to be secure and disruption free, however we do not guarantee against any problems or personal damages that may arise.